Monterey, Sure Hotel Collection by Best Western

great service

This is the second time i have stayed at this hotel, and as with the previous occasion everything was good, the receptionists were very helpful with the minor problems we encountered. The rooms overlooking the mariner are spacious and comfortable,...

Product Rating:

Service Rating:

A good company to do business with.

Hotel was good. Great location and plenty of parking.

Product Rating:

Service Rating:

Lovely holiday

Lovely relaxed atmosphere. Very clean everywhere. Enjoyed the plentiful breakfasts and dinners. All staff ( Reception , bar staff, dining room staff and cleaners) work very hard, they are friendly and helpful, even when it is very busy. Enjoyed swimming...

Product Rating:

Service Rating:

A RELAXING HOLIDAY IN JERSEY

WE ENJOYED OUR STAY AT THE RADISSON.IT HAD A NICE RELAXED ATMOSPHERE,ALL THE STAFF WERE EXCELLENT ( WELL TRAINED) EVERY STAFF MEMBER WE MET WOULD GREET US “ GOOD MORNING / HAVE YOU HAD A GOOD DAY ? “ETC. WE ENJOYED...

Product Rating:

Service Rating:

Excellent service with Channel Islands direct.

Beautiful room overlooking the Marina. Our second stay at this hotel. Excellent breakfast service with lovely hot and cold food. Nice atmosphere in the restaurant and lounge area. Short walk into St Helier so very convenient if you want to...

Product Rating:

Service Rating:

Updates to holiday not good

Product Rating:

Service Rating:

Experience of Channel Islands Direct

The booking process was excellent and the company did all the check in and transfer arrangements. All the arrangements were as they said they would be

Product Rating:

Service Rating:

5 day holiday in Jersey.

Product Rating:

Service Rating:

Jersey Holiday - Liberation Week

Checking in ok and rooms with sea view brilliant. The hotel is in a great locality on Jersey marina and only a short walk to Liberation square. Good seating area for drinks both inside and out (slight shame that transfers being fixed...

Product Rating:

Service Rating:

VE Day experience.

The price for the weekend was good ; they also contacted the Raddison and got them to give us the addition sea view upgrade.

Product Rating:

Service Rating:

d.cross38@btinternet.com

Very pleasant and clean hotel. Staff very helpful and service provided was good. Location could not have been better, easy to visit town and drive to other parts of the island, would definitely consider this hotel again.

Product Rating:

Service Rating:

Great service

The hotel location was great , view from room over the bay. Staff were friendly and helpful. There was a young lady in the restaurant ,Joan She treated everyone with such respect, kindness and professionalism. I would definitely say you can have...

Product Rating:

Service Rating:

Smashing Trip

Excellent staff,comfortable rooms & good food

Product Rating:

Service Rating:

Great service and a great price

The hotel was very clean and the staff in the main very attentive. The room was serviced to a high standard each day. We were however disappointed that they had stopped serving Jersey yogurt and Jersey black butter at breakfast,...

Product Rating:

Service Rating:

An excellent holiday organised by Channel Islands Direct

This hotel exceeded expectations. It was rated as a 4 star hotel, but I suggest there were elements which were 5 star. In particular the customer service, which from front of house, to the housekeeping staff and the maintenance team,...

Product Rating:

Service Rating:

Amazing holiday with this company, will definitely use again. Thank you

Excellent hotel. Staff welcoming and professional

Product Rating:

Service Rating: